Recording Studio Policies & Terms of Service

To ensure a safe, professional, and productive environment for all clients and neighboring businesses, the following policies apply to all sessions and services

1. Facility Location & Conduct

 

  • This studio is located on the 5th floor of a commercial building with elevators.

  • The building is shared with other professional offices.

  • Clients must keep noise, behavior, and movement respectful in all common areas, hallways, elevators, and entrances.

  • Loitering in hallways or common areas is not permitted.

2. No Smoking / No Substances

 

  • No smoking of any kind (including cigarettes, cigars, vapes, or e-cigarettes).

  • No drugs or illegal substances allowed on the premises.

  • Clients under the influence may have their session ended immediately without refund

3. No Weapons

 

  • Weapons of any kind are strictly prohibited, including but not limited to firearms, knives, tasers, or pepper spray.

  • Violation results in immediate termination of the session and possible removal from the premises.

4. No Pets

 

  • No pets or animals allowed, including emotional support animals (service animals excluded as required by law).

5. No Bookbags / Large Bags

 

  • No backpacks, bookbags, duffel bags, or large personal bags permitted inside the studio.

  • Small personal items (wallets, phones, keys) are allowed.

  • This policy is for security, safety, and equipment protection.

6. Identification & Payment Verification

 

  • Valid government-issued photo ID is required for all clients.

  • Credit/debit card verification is required for all payments.

  • Name on the ID must match the payment method.

  • Sessions may be declined if verification cannot be completed.

7. Payment Policy

 

  • Payment is required in full before services begin.

  • No sessions, mixing, mastering, or file delivery will start without confirmed payment.

  • Accepted payments must clear successfully before work begins

8. No Refund Policy

 

  • All sales are final.

  • No refunds once recording, mixing, mastering, or any studio service has started.

  • Studio time, engineer time, and digital services are non-refundable.

9. Minors (Under 18)

 

  • Clients under 18 years old must:

    • Be accompanied by a parent or legal guardian, OR

    • Provide written consent from a parent or legal guardian.

  • Valid ID is required for both the minor and guardian.

10. Right to Refuse Service

 

  • The studio reserves the right to refuse or terminate service for:

    • Policy violations

    • Unsafe behavior

    • Disruptive conduct

    • Failure to follow building rules

  • No refunds will be issued if a session is terminated due to policy violations.

11. On-Time Session Policy

  • Clients must arrive on time

  • Session time starts at the scheduled time, not arrival

  • Late arrivals do not extend session time

  • Sessions delayed 15+ minutes may be canceled without refund

12. Late Cancellation & Reschedule Policy

 

  • 24-hour notice required to cancel or reschedule

  • Cancellations within 24 hours = charged in full

  • Same-day cancellations & no-shows are non-refundable

  • Repeated reschedules may be declined

  • Reschedules are subject to availability and approval